Customer Service

It would be helpful if you could supply the following information when you contact us:

• your Teacher’s Reference Number (such as TR 999999);
• your Full Name;
• your Date of Birth; and
• your National Insurance Number.

This information will help us to identify your record and to deal with your enquiry quickly.

There is a full range of leaflets which give more detailed information on the scheme.

Leaflets are available in the Forms and Leaflets section of the website.

Opening times:

On normal working days we are open Monday to Friday from 9.00 am to 5:00 pm.